Frequently Asked Questions
We provide you with our most frequently asked questions from our charities and donors. If your issue is not listed here, please submit a request to our support staff. You can do this either by clicking here (https://americascharities.zendesk.com/anonymous_requests/new) or emailing us at help@charities.org (mailto:support@americascharities.zendesk.com).
Help for Employee Donors
Help for Charities
- What is America's Charities?
- Why am I receiving funds from America’s Charities?
- Does America's Charities send "thank you" notes on behalf of our agency?
- Do we have to provide donors with a tax receipt?
- No contact information is listed for the donor. Can you provide this information?
- I received a check from America’s Charities, where can I find the payment details for this check?