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  1. America's Charities Donor Services
  2. Frequently Asked Questions

Frequently Asked Questions

We provide you with our most frequently asked questions from our charities and donors. If your issue is not listed here, please submit a request to our support staff. You can do this either by clicking here (https://americascharities.zendesk.com/anonymous_requests/new) or emailing us at help@charities.org (mailto:support@americascharities.zendesk.com).

Help for Employee Donors

  • Employee Donor FAQs

Help for Charities

  • What is America's Charities?
  • Why am I receiving funds from America’s Charities?
  • Does America's Charities send "thank you" notes on behalf of our agency?
  • Do we have to provide donors with a tax receipt?
  • No contact information is listed for the donor. Can you provide this information?
  • I received a check from America’s Charities, where can I find the payment details for this check?
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America's Charities Donor Services